In May 2022, DoorLoop’s CEO and CMO asked if I wanted to build a website division for their property-management customers, then warned me they had tried it at a previous company and couldn’t make it work. I said, “Cool, I won’t fail.” Then I asked what would happen to me if I did. “We’d move you to something else.” That safety net let me build boldly instead of defensively.
The earlier attempt died from too much customization and no system. So I built the opposite. Smart constraints instead of unlimited options, repeatable processes instead of heroics, and an offer shaped by eight months of hearing customers complain about their websites in support calls. The first site went live in November 2022.
By August 2025 the division had published more than 1,000 websites, run by me full-time plus one colleague for about two hours a week. Property managers who used to apologize for their websites now show them off in sales calls.
I went from page 12 on Google to page 1 in a matter of 3 months.